Home & field services · Satisfaction survey

Cleaning Service Customer Satisfaction Survey Template

Measure how customers feel about their cleaning visit and identify the changes that would matter most. Every block is editable, and the finished form uses ResponseMint's focused respondent experience.

7 pages7 answer fields3 min typical completionFree to customize
No card required. Every block stays editable.

The form itself

Blocks included

These are the exact starting questions and content blocks that will appear in your ResponseMint workspace.

  1. 01
    Dropdown

    Which service or experience are you rating?

    • Recurring cleaning
    • Deep cleaning
    • Move-in or move-out
    • Office cleaning
    Required
  2. 02
    Rating

    How satisfied were you with your overall cleaning visit?

    Required
  3. 03
    Opinion scale

    How likely are you to recommend this cleaning company?

    Required
  4. 04
    Multiple choice

    Which part had the biggest effect on your rating?

    • Thoroughness
    • Property care
    • Arrival time
    • Communication
    Required
  5. 05
    Long answer

    What worked especially well?

  6. 06
    Long answer

    What is the one thing we should improve?

  7. 07
    Yes or no

    May the cleaning company contact you about your response?

Make it yours

Start close. Edit freely. Publish confidently.