Digital, education & community · Satisfaction survey

Ecommerce Shopper Satisfaction Survey Template

Measure how shoppers feel about their online purchase and identify the changes that would matter most. Every block is editable, and the finished form uses ResponseMint's focused respondent experience.

7 pages7 answer fields3 min typical completionFree to customize

No card required. Every block stays editable.

The form itself

Blocks included

These are the exact starting questions and content blocks that will appear in your ResponseMint workspace.

01
Dropdown
Which service or experience are you rating?
- Product purchase
- Return
- Wholesale
- Gifting
Required
02
Rating
How satisfied were you with your overall online purchase?
Required
03
Opinion scale
How likely are you to recommend this online store?
Required
04
Multiple choice
Which part had the biggest effect on your rating?
- Product fit
- Delivery
- Checkout
- Support
Required
05
Long answer
What worked especially well?
06
Long answer
What is the one thing we should improve?
07
Yes or no
May the online store contact you about your response?

Make it yours

Ecommerce Shopper Satisfaction Survey Template

Blocks included

Which service or experience are you rating?

How satisfied were you with your overall online purchase?

How likely are you to recommend this online store?

Which part had the biggest effect on your rating?

What worked especially well?

What is the one thing we should improve?

May the online store contact you about your response?

Start close. Edit freely. Publish confidently.

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